Freight Forwarder Liability
Policy
In case of a claim, please review our claims manual
on freight forwarder liability claims for guidance on standard
procedures and sample letters. Make sure you inform us of
the claim so we can report it to the insurer in order to protect
your rights under your policy.
Marine Cargo Claims
For cargo damage and marine cargo related claims, follow the
corresponding links below:
Over the years, our clients trust
us to provide the best after-sales claims service.
By providing prompt and responsive claims service,
we help our clients to minimize their risk exposure
while maximizing their insurance premium. Our
services include:
• Providing guidance to help our clients
to protect their interests
• Providing clear instructions to assist
our clients to gather the necessary supporting
documents for submission to the insurance companies
to ensure prompt and efficient handling and settlement
of the claim
• We treat each claims as though they were
our own so our clients can be assured of attentive
and prompt claims service with the best possible
settlement under their insurance policy.
